Terms & Conditions
Registered Company Number: 11283671
UK VAT NUMBER: GB297880337
These terms and conditions regulate the Agreement between “you” the customer and Frostfire Design Ltd (hereinafter referred to as “Frostfire”).
All goods which appear for sale on the Frostfire web site (“the web site”) are advertised as invitations to treat, and no offer of sale shall be implied.
By placing an order with Frostfire you are offering to purchase the goods detailed within that order, which Frostfire may or may not accept at their sole discretion.
If an order is accepted, Frostfire will send you an e-mail to confirm.
You undertake that all details you provide for the purpose of ordering or purchasing goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the costs of the products you are purchasing.
To ensure that your credit, debit or charge card is not being used without your consent, we will validate name, address and other personal information, supplied by you during or after the order process against appropriate third party databases. By accepting these terms and conditions you consent to such checks being made. In performing these checks personal information provided by you may be disclosed to a registered Credit Reference Agency which may keep a record of that information. You can rest assured that this is done only to confirm your identity, that a credit check is not performed and that your credit rating will be unaffected. All information provided by you will be treated securely and strictly in accordance with the Data Protection Act 1998.
If for any reason your credit card details are incorrect or there is not enough money in your account or for any other reason the order cannot be processed, Frostfire will have right to rescind and upon their election to do so, the order will be cancelled.
A number of products represented on Frostfire are made to order. In this instance, full payment for the goods will be taken in advance as the products are bespoke in nature. Please note that made to order and personalised products cannot be returned except in the event of a fault.
If there are any changes to the details supplied by you, it is your responsibility to inform Frostfire as soon as possible.
Your statutory rights are not affected by these terms and conditions.